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Privacy policy

Last updated: 12/09/2025

At OVA Collection (“we,” “us,” “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from ovacollection.com (the “Site”).

1. Information We Collect

Personal Information Provided by You

When you visit the Site, place an order, or subscribe to our newsletter, we may collect the following information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely through Shopify; we do not store full credit card details)

  • Any information you provide in communication with us (customer service inquiries)

Automatically Collected Information

When you browse the Site, we automatically collect:

  • IP address

  • Device information

  • Browser type

  • Cookies

  • Pages visited and time spent on the Site

  • Referring website or advertisement source

This data helps us improve our website and marketing.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you

  • Send order confirmations, shipping updates, and customer support messages

  • Provide personalized product recommendations

  • Improve our website and customer experience

  • Send marketing emails if you opted in

  • Detect fraud or security issues

3. Sharing Your Information

We share your personal information with trusted third parties to operate our business:

Shopify

Our store is hosted on Shopify. Your data is stored securely through Shopify’s servers.
You can read Shopify’s privacy policy here:
https://www.shopify.com/legal/privacypolicy

Service Providers

We may use third-party services for:

  • Payment processing

  • Shipping and logistics

  • Email marketing (e.g., Klaviyo)

  • Analytics (e.g., Google Analytics)

These partners only access your data as needed to perform their services.

Legal Requirements

We may disclose your information if required by law or to protect our rights.

4. Cookies

We use cookies to:

  • Remember your preferences

  • Keep items in your cart

  • Improve site performance

  • Analyze traffic and behavior

You can disable cookies in your browser settings.

5. Marketing & Email Communications

If you subscribe to our newsletter, you may receive:

  • Product launches

  • Limited-edition drops

  • Exclusive offers

  • Behind-the-scenes studio updates

You may unsubscribe at any time by clicking the link in any email.

6. Your Rights (California & GDPR)

Depending on your location, you have rights to:

  • Access the data we store about you

  • Correct or update your information

  • Request deletion of your data

  • Opt out of data processing

  • Opt out of “sale” or “sharing” of personal data (California residents)

To make a request, contact us at:
hello@ovacollection.com

7. Data Retention

We retain your order information for our records unless you request deletion.
For legal or tax purposes, some records may be kept longer.

8. Security

We take reasonable measures to protect your personal data. However, no internet transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

10. Contact Us

For questions about this policy or your personal data rights, contact us at:

OVA Collection
Los Angeles, California
Email: hello@ovacollection.com

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